Contact us

The best way to contact our friendly Customer Service Team is via the form on this page, or by direct email: [email protected]

For guarantee claims please use this form.

Our Customer Service Team is available 08:00 – 17:00 Monday – Friday (excluding major public holidays). We aim to respond to all emails within 24 hours.

For all media and PR enquiries, partnerships and collaborations, please contact: [email protected]

Rockay Rewards$0.00

Welcome to Rockay Rewards:

faq

Rockay Rewards

Bonus

FAQ:

We value loyal customers!

We have created a loyalty program in order to reward customers who enjoy using Rockay products on a regular basis. We grant 10% credit for every purchase you make in our shop to use for your future purchases.

How to join the Rockay Rewards?

Customers with Rockay accounts are automatically enrolled. If you do not have an account, join Rockay.com today by clicking here to create your account. It is absolutely free!

How to earn credit?

You will earn 10% credit on every purchase you make in Rockay shop. Purchases made with a gift card will not add points to your account.

How to redeem rewards?

You can use your credit at any moment for any purchase. There is no minimum amount that you can use.

How to use rewards?

Rewards are given to you as credits. You can tick the box at checkout to apply your credits on any order you want.

Can I use Rockay Rewards together with other coupons and/or promotions?

Rockay Rewards' credits cannot be used in conjunction with other coupons and discounts.

Who are referrals?

Your friends will receive a 10% discount off their first order and you will receive 10% of the value of your friend’s purchases, credited to your Rockay Rewards balance. You can send your personal code to any number of friends, but only the first 10 to place an order will receive the discount.