Contact us

Placing an order

How do I place an order?+
What payment methods do you accept?+
How do I use a discount code?+

Delivery

When will my order be shipped?+
How can I track my order?+
What delivery options are available?+
Where do you ship to?+
What should I do if my order hasn’t been delivered?+
Where is my order shipped from?+
Will I be liable to pay duty or customs charges on my order?+

Returns & refunds

Can I return items from different orders in the same parcel?+
What is your returns policy?+
Are returns free? +
How do I return my order? +
Can I exchange an item? +
How long will it take to get my refund? +
Why haven't I received my refund? +
My item is faulty, what should I do? +

My order

What is the expected delivery date of my order?+
Can I make changes to my order? +
Can I add items to my order? +
My delivery address is incorrect, what should I do? +
Can I cancel my order? +
I'm missing items from my order, what should I do? +

My account

Can I update my account details?+
Can I delete my account? +

Product questions

Where can I find information on sizing?+
How should I take care of my Rockay products?+
Do my compression socks need extra care?+

Other

Do you sell gift cards or vouchers?+

About Rockay

What's the best way to contact you?+

Collection: Seamless Women

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